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Thousand Whales Technology (BVI) Limited -Complaints Handling Policy and Procedure 1. Introduction 2. How a Complaint can be made? 3. Acknowledging Your Complaint 4. Investigating Complaints 5. Timetable For Responding   6. Resolving Complaints 7. Review The latest Update: July 2023

Cookies Policy This is the Cookie Policy for Thousand Whales Technology (BVI) Limited (or its affiliates, hereinafter referred to as “Thousand Whales”), accessible from www.xwhale.com. What Are Cookies As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to the user’s computer, to improve user experience. This […]

Thousand Whales Technology (BVI) Limited -Client Terms and Conditions THIS IS AN IMPORTANT DOCUMENT. PLEASE READ IT CAREFULLY AND KEEP IT FOR FUTURE REFERENCE. The terms and conditions contain important information which apply to your dealings with us in relation to the Services (as defined in this document). You should read this document carefully and keep it for future reference. Different terms and conditions may apply in relation to specific services offered by us. Any such terms and conditions are additional to the terms […]

Thousand Whales Technology (BVI) Limited-Risk Disclosure Statement IMPORTANT Trading in Virtual Assets and using the Services involve risks, some of which are set out below. These risks, and additional risks arising either now or in the future, could result in the loss, failure or destruction of your assets, inability to receive any benefits available to you, other losses and termination of our Services. You must consider carefully whether the risks set out below, as well as all other applicable risks, are acceptable to you prior to any Virtual Asset Transaction. You […]

Thousand Whales Privacy Policy Thousand Whales Technology (BVI) Limited (“Thousand Whales”) provides an online trading platform through its website(s) www.xwhale.com to be launched from time to time (collectively known as the “Xwhale Platform”) on which Thousand Whales provide its products and services.   Thousand Whales and its affiliates (hereinafter referred to as “Thousand Whales”, “we” “us” or “our“) […]